At IndianMats, we are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below.

1. Shipping Locations
We currently ship across India. For international shipping requests, please contact us directly before placing an order.

2. Processing Time
All orders are processed within 1 to 3 business days after receiving your order confirmation. Orders placed on weekends or holidays will be processed on the next business day.

3. Delivery Time
Once dispatched, delivery usually takes 5 to 10 business days depending on your location. Remote areas may take slightly longer.

4. Shipping Charges
Shipping charges will be calculated and displayed at checkout. Free shipping may be available on select orders or promotions, which will be clearly mentioned.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment status online.

6. Delivery Issues
If your package is delayed, damaged, or lost during shipping, please contact us immediately. We will assist in resolving the issue with the courier service.

7. Address Accuracy
Please ensure that the shipping address provided is complete and accurate. IndianMats will not be responsible for delays or non-delivery due to incorrect or incomplete addresses.

8. Delivery Attempts
If a delivery attempt is unsuccessful, the courier may retry or return the package to us. Additional charges may apply for re-shipping.

9. Contact Us
For any questions or concerns regarding shipping, please contact us at:
Email: support@indianmats.com
Phone: +919871987819
Address: KH.NO.14, SONU VIHAR, LONI, Banthla, Ghaziabad, Uttar Pradesh, 201102